YMCA Membership Information

The YMCA offers memberships in 19 categories, so we are sure to have the membership type that fits your needs. For specific membership types and rates please see our Rates page under Memberships.

With your YMCA Membership you get so many things! All land and water fitness classes on the group exercise schedule are included with a membership.  Also, you get use of the pool, gymnasiums, wellness floor, weight room, suspended indoor track. Also, play all the racquetball and wallyball you want, because it is free with your membership! We also have a game room on our main level with table tennis, air hockey, and foosball!

Programs open to public will list the Member and Non-member pricing. 

All new members receive FREE equipment orientations or personal training consultations. Free equipment orientations are also available for current members, so if you are a current member and you have not had one, stop by the front desk and get scheduled today. 

The following is general information in regards to Memberships: 


NOTE: Any child on a family membership,18 or older must pay the $5 upgrade fee to use the fitness center (one day use) or have their own fitness center membership. Use of a parent’s code will suspend membership privileges for all members on the membership.

Changing Your Membership Type

Memberships may be downgraded once a year or upgrade at any time.

Joiner’s Fee—A one-time $50 Joiner’s Fee is applied to all new memberships (except youth).  This does not affect current members unless the membership lapses for more than 60 days.  Good news for full-time college students-Bring in your current class schedule (minimum 12 credit hours) and we waive the Joiner’s Fee!

Joiner’s Fee

A one-time $50 Joiner’s Fee is applied to all new memberships (except youth). This does not affect current members unless the membership lapses for more than 60 days. Joiner's Fee is waived for Full-time college students (minimum 12 credit hours) - must bring in your current class schedule.

Payment Options

Cash, Check, Debit/Credit card (Visa, Mastercard and Discover) are accepted.  Checks submitted to the YMCA will be ran through as an EFT (Electronic Funds Transfer). Checks from businesses will not be ran through as an EFT. 

Pay Monthly

Automatic recurring payments are set up via bank draft or credit/debit card on account. Choose to have your payment processed on the 1st or the 15th of each month. No cash payments. Membership will renew each month until canceled. Pro-rated dues and Joiner’s Fee may apply to new memberships.

Pay Annually

Cash, check, Debit/Credit card (Visa, MasterCard, or Discover) are accepted. Pro-rated dues and the Joiner’s Fee may apply to new memberships.

Return Fees

Members will be contacted via a courtesy call and email to notify them if their Membership fees were unable to process. A $30 return fee will be applied to the account. The scheduled amount plus the return fee must be paid before any member on the account are able to use the facility or register for programs. 

Cancellation Policy

You may cancel at anytime. To avoid paying an additional month, a cancellation form must be filled out before the 19th of the month if draft is on the 1st, and before the 12th of the month if draft is scheduled for the 15th.  

Card Scanning

All members (age 6 and up) will receive a membership card that must be scanned each time the facility is entered. Cards need to be scanned even if the door is already open. We track usages of our facility and in the event of an emergency we may need to know if you have entered the facility. You can also access the facility thru the Norfolk Family YMCA App.  Download our free Mobile App: Norfolk Family YMCA and use it in place of your card. If you need help setting up your app, please stop by our Welcome Center. If you forget your membership card you must check in at the Welcome Center.  Giving your card to someone else will suspend your membership privileges.

Tours

We welcome anyone to come in and tour our facility! To guarantee someone will be able to give you a proper tour, we ask that you come in Monday-Friday during the hours of 8:00 am - 5:00 pm 

Nationwide Program

Just one of the many awesome things about being a Y member. The Nationwide Program allows YMCA members to use other Y's in the United States. The visiting YMCA will look you up in a portal that is shared by all YMCA's to verify your membership. Call your visiting Y ahead of time to find out if they participate in the Nationwide Program.