Employment Opportunities | Norfolk, Nebraska

Aquatics Director

Job Description

The preferred candidate will provide overall direction and leadership to Y’s aquatic facility & programming. This will include enhancing current programs and developing new programs to meet the needs of YMCA members and the communities we serve.

Compensation: $50,000-$60,000 annually, based on experience and qualifications.

Essential Functions: 

• Directs & supervises aquatic program activities to meet the YMCA objectives, standards and guidelines. Establishes new program activities within department to serve community objectives in accordance with strategic & operating plans.
• Directs & monitors daily pool operations to adhere to all state, local & YMCA health and safety regulations.
• Develops & maintains member connections through aquatic programs.
• Recruits, hires, trains, develops, schedules & directs personnel & volunteers as needed. Reviews & evaluates staff performance. Develops strategies to motivate staff & achieve goals. Ensures records of staff certifications are current & complete. 
• Conducts & ensures proper maintenance of pool. 
• Conducts lifeguard & swim instruction training. 
• Creates and schedules swim instruction classes.
• Compiles program statistics to monitor & evaluate the effectiveness of and participation in programs. 
• Participate in staff meetings and/or related meetings.
• Responds to all member & community inquiries & complaints in a timely manner.
• Develops & monitors program budget to meet fiscal objectives.
• Assists in the marketing of the aquatic programs.
• Assists in YMCA fundraising activities & special events.
• Participates in ‘Manager on Duty’ Schedule.
• Understand and follow all safety rules and regulations including knowledge of emergency procedures and location of emergency equipment. 
• Promotes and incorporates the Norfolk Family YMCA four core values and character development model into all program activities.
• All other duties assigned by the CEO.

Education & Training Requirements 

• Requirements within 60 days of hire include Child Abuse Prevention for Supervisory Staff, Lifeguard, CPR, First Aid, AED, Bloodborne Pathogens.
• Completion trainer certifications for Red Cross: Lifeguard, CPR, First Aid, ADE & Bloodborne Pathogens within the first 6 months of hire.
• Preferred minimum three years of related experience in aquatics/lifeguarding
• Must have great interpersonal, leadership, public relations, and communication skills.
• The ideal candidate will not only possess knowledge of the YMCA mission and values but will already be working to manifest these ideals in all aspects of their life.
• Adult, Infant & Child CPR trained and certified.

Full-Time Member Services

**Monday-Friday 1:00pm-9:00pm**

Job Summary:

We are currently looking for a highly motivated & experienced individual with strong management skills. They will be responsible for developing & implementing sales effort for growing & retaining memberships.

Qualifications:

• 4-year college degree in a related area of study or relevant experience.
• Excellent communication, presentation skills & customer service skills.
• Supervisory & management experience.
• Experience in membership services, recruitment & retention.

Essential Functions:

• Helps to Hire, train, evaluate, schedule & supervise staff & volunteers for the Norfolk Family Y Membership department in coordination with the Membership Director.
• Promotes an enthusiastic, outgoing, professional & proactive service-oriented environment.
• Ensures all policies & procedures are followed, including risk policies, data entry, member greeting, phone etiquette, dress code, registration & financial controls.
• Oversees all activities & processes related to Membership department, including member intake, evaluation & program referrals.
• Develops a member engagement plan that includes communication via phone, mail, or email on 30, 60, 90, 180-day intervals.
• Responds to member comments in a timely manner to ensure that their comments make it to the appropriate department director.
• In charge of management & growth of birthday parties throughout the week/weekend.
• Supervises nights and weekends of the facility and ensures the safety of every member & guest.
• Conducts ongoing membership satisfaction surveys with recommendations to provide value & quality which meets member expectations.

Member Services – Part-Time Evening & Weekends

POSITION SUMMARY:

This position supports the work of the Y by delivering excellent service to all members, guests, and program participants. Responds to member guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area. Assists Membership Director with membership communications and reporting as well as performing other tasks as assigned.

*Must be available to work weekdays 3:00pm-10:00pm and weekend availability between the hours of open to close.

ESSENTIAL FUNCTIONS:

Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Greets each member, making them feel welcome. Learns and uses member names and thanks them.

Gives tours to prospective members; sells memberships.

Assists members courteously.

Ensure the security of the Norfolk Family Y by enforcing policy regarding visitors.

Answers the telephone in prompt, courteous manner.

Performs facility access control duties by checking in members and program participants entering the building. Ensures membership card is presented or proper guest fee, if required, is paid.

Enter financial and payment information.

Process "Change of Information" forms which includes: upgrades and downgrades, address and name changes, changes in bank draft information, and adding new family members.

Builds relationships with members; helps members connect with one another and the Y.

Uses operations software to scan/check-in members and register participants for programs. Collects cash, checks and credit cards information.

Maintains working knowledge of all Y programs and services in order to respond to assist members, guests and participants appropriately.

Applies all YMCA policies dealing with member services and facility safety/emergency response.

Handles and resolves membership concerns and informs Building Supervisor and/or Facility Director of unusual situations or unresolved issues.

Dispenses towels to Fitness Locker Room members only. Collects and carries used towels in receptacle to laundry area. Washes, dries and folds towels.

May assist with clerical projects such as mail, sealing envelopes, assembling packets, etc.

Attends required staff meetings and training.

Maintains clean and professional appearance for self and facility.

Gives membership and program information to walk in and phone in customers. May conduct building tours as needed.

Always wear the YMCA staff shirts or other approved attire and name badge.

Meets and greats members and visitors in a positive and professional manner as a representative of the Norfolk Family Y.

Create a nurturing and safe environment by reporting suspicious activity that may lead to child abuse or may violate the code of conduct. Keep supplies organized, maintain and clean facility and care for equipment.

Always be SMART about service.

Performs all other duties as assigned.

YMCA COMPETENCIES: Leader

Inclusion

Critical Thinking & Decision Making  

Functional Expertise

Emotional Maturity

QUALIFICATIONS:  

Must be at least 18 years of age

Must have or obtain CPR and First Aid certification within 6 months of employment.

Excellent interpersonal and problem-solving skills.

Ability to relate effectively to diverse groups of people from all social and economic

segments of the community.

Previous customer service, sales or related experience.

Basic knowledge of computers.

WORK ENVIRONMENT & PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Recreational environment; aquatics facility. While performing the essential functions of this job the employee must physically perform all skills of a lifeguard including but not limited to hearing noises & distress signals; seeing and observing all of assigned zone; and is regularly required to stand, walk, reach with hands or arms, stoop, kneel, crouch and remain alert with no lapses of consciousness.

Intermittent use of pool to respond to safety needs and participate in in-service training.

Sufficient strength, agility and mobility to perform essential functions required.

For questions, email our Membership Director at welcome@norfolkymca.org

PART-TIME HOUSEKEEPING / JANITORIAL STAFF

Part-Time | Monday, Wednesday & Friday Availability Required

Take pride in your job at the Y! We’re looking for a dependable, motivated individual who will help provide a clean, safe, and welcoming environment for our members and guests.

This position is responsible for completing scheduled cleaning duties throughout the facility while also taking initiative to recognize areas that need attention.

Responsibilities Include:

• Perform basic cleaning of workout areas and equipment, restrooms, locker rooms, and common areas
• Assist with basic maintenance and facility upkeep, including tasks such as painting
• Complete assigned cleaning duties and daily schedules
• Maintain a clean, healthy, and welcoming facility
• Recognize and address areas that need cleaning without having to be directed
• Work independently while also assisting other staff when needed
• Respond to facility cleaning needs or concerns as they arise
• Be friendly and welcoming when interacting with members and guests

Applicants Must:

• Be available Monday, Wednesday, and Friday
• Be dependable and able to work independently
• Have strong attention to detail
• Take initiative and pride in maintaining a clean facility
• Work well with other staff and interact positively with members and guests

Personal Trainer

Flexible Schedule | Part-Time

Turn your passion for health and fitness into an opportunity to grow as a fitness professional at the Norfolk Family YMCA.

As a Personal Trainer, you’ll have the flexibility to build your own schedule while working with individuals of different ages, abilities, and fitness goals. Whether helping someone with weight loss, muscle gain, functional strength, sports performance, or overall wellness, you’ll have the opportunity to make a meaningful impact while growing your skills and clientele.

What You’ll Do

• Train clients and build your personal training clientele.
• Help participants reach a variety of health and fitness goals, including weight loss, muscle gain, functional strength, sports performance, and more.
• Teach youth the importance of health, fitness, and safe exercise through our Youth Fitness Gold Card program.
• Work with individuals with Parkinson’s disease through Rock Steady Boxing.
• Lead Equipment Orientation Classes, helping YMCA members learn how to safely and confidently use our exercise equipment.
• Create a positive, encouraging environment for members at all fitness levels.

What We’re Looking For

• A positive attitude and willingness to learn.
• A genuine passion for health, fitness, and helping others.
• Strong communication and relationship-building skills.
• Personal Training Certification from NCSF, NASM, ACE, or another widely recognized organization.
• Previous personal training experience is preferred, but not required.

Why Join the Y?

This is a great opportunity to advance your skills as a fitness professional, develop your own client base, and gain experience working with a wide variety of populations and fitness goals.

** Now accepting applications and hiring for Teacher & Site-Director Positions for 2026/2027 school year.**

Y Kids Club is Before and After School Child Care for Grades K-4th, at 5 Norfolk Public Elementary Schools: Bel Air, Jefferson, Lincoln, Westside, and Woodland Park. In addition, we provide after school care for 5th & 6th graders at the YMCA. We are looking for individuals who enjoy working with school-aged children, and who possibly, want to gain experience to help build their future career in teaching or childcare! Responsibilities include but are not limited to: supervising children ages 5-12 (Grades K-6th); assisting with homework; leading games, activities, and crafts; keeping children engaged and on-task; redirecting behaviors; and communicating with guardians. It is preferred, but not required, for applicants to have prior experience and/or have taken college courses in the Education Department.

All positions are Part-Time. Hours Available: Mon-Fri 6-8 am; Mon/Tue/Thu/Fri 3-6 pm; Wed 1:45-6:00 pm. Flexible scheduling; attach a current Class Schedule, if applicable.

Pay is $15.25-$18 an hour depending on experience.

For questions, email Angie at outofschool@norfolkymca.org.

Position Summary

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Lifeguards create a safe and positive atmosphere that welcomes and respects all individuals and promotes safety in accordance with YMCA policies and procedures.

Essential Functions

• Maintains active surveillance of the pool area.   
• Knows and reviews all emergency procedures and responds to emergency situations immediately in accordance with YMCA policies and procedures.
• Enforces all pool rules and regulations promptly and professionally; notifies the appropriate staff member of any inappropriate behavior.
• Knows, understands, and consistently applies safety rules, policies, guidelines and program standards for the pool and aquatics area.
• Maintains accurate records as required by the YMCA and/or the health department code.
• Performs equipment checks and ensures appropriate equipment is available as needed.
• Assists with the general maintenance and upkeep of the aquatics facility.
• Performs chemical testing when not guarding, as required, and takes appropriate action.
• Identifies and celebrates the successes of members and program participants.
• Actively participates in department and branch meetings and/or trainings.  
• Performs other duties as assigned.

YMCA COMPETENCIES: Leader

• Inclusion
• Critical Thinking & Decision Making  
• Functional Expertise
• Emotional Maturity

QUALIFICATIONS:  

• Must be at least 16 years of age
• Ability to maintain certification-level physical and mental readiness
• Must demonstrate lifeguard skills in accordance with YMCA standards
• Ability to work independently with attention to detail required
• Current YMCA Lifeguard or equivalent certification and BLS, first aid, and emergency oxygen administration (provided by YMCA, if needed)
• Complete before first shift: YMCA cause & culture training; Aquatics-specific training
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community and successful clearance of background check.
• Follow youth boundaries policies and abuse risk management training. 
• Report suspicious behavior, policy violations, and adhere to mandated abuse reporting and responsibilities. 
• Complete all required abuse prevention training prior to first shift. 

WORK ENVIRONMENT & PHYSICAL DEMANDS 

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
• Recreational environment; aquatics facility. While performing the essential functions of this job the employee must physically perform all skills of a lifeguard including but not limited to hearing noises & distress signals; seeing and observing all of assigned zone; and is regularly required to stand, walk, reach with hands or arms, stoop, kneel, crouch and remain alert with no lapses of consciousness.
• Intermittent use of pool to respond to safety needs and participate in in-service training.
• Sufficient strength, agility and mobility to perform essential functions required.

For questions, email Abigail at swim@norfolkymca.org

Teach children the fundamentals of swimming in this part-time position. Lessons are Monday & Wednesday evenings and Sunday afternoons. No certification is required, but training is included.

For questions, email Abigail at swim@norfolkymca.org

We are looking for Soccer, Flag football, Volleyball & Basketball referees for our fall and winter youth sports leagues. Games take place primarily on Tuesdays and Thursdays, as well as some weekends. This job is perfect for high schoolers or college students with our flexible scheduling. Wages start at $15/game.

For questions, email our Sports Directors at sports@norfolkymca.org

Part-time, weekday early mornings & evenings & Saturday mornings.

We’re looking for reliable and enthusiast aquatic group fitness instructors to enhance our classes with quality content and growth in participation.

Applicants must have:

• Motivation to design, modify, and lead safe aquatic group fitness classes.
• Be comfortable in the water and have the ability to demonstrate a variety of aquatic exercises.
• Friendly personality to engage with members and staff.

Are you passionate about fitness and ready to inspire your Norfolk community? The Norfolk Family YMCA is currently seeking Part-Time Group Fitness Instructors to lead inspiring evening YOGA and High-Energy Les Mills Programs. 

At the Norfolk Family YMCA, we are more than a Fitness Center we are a community hub dedicated to youth development, healthy living, and social responsibility. We believe in building healthy spirits, mind and body for all, and our Fitness Instructors are the heart of that mission. 

We're Looking for Someone Who Is:

• Energetic & Motivating: You can inspire and energize a diverse group of participants.
• Knowledgeable: Deep understanding of Yoga principles, postures, and sequencing, as well as proficiency in your certified Les Mills programs.
• Reliable & Punctual: Committed to consistent class attendance and on-time arrival.
• Community-Oriented: Passionate about the YMCA's mission and building a healthier community.
• Excellent Communicator: Able to clearly instruct, provide feedback, and connect with members.

Qualifications:

• Current certification(s) in Yoga (e.g., Yoga Alliance RYT 200, or equivalent).
• Current certification(s) in specific Les Mills programs you intend to teach (e.g., BODYPUMP, BODYCOMBAT, BODYBALANCE, Les Mills CORE, Les Mills THRIVE, Les Mills Strength Development or Born To Move).
• Nationally recognized Group Exercise certification (e.g., ACE, AFAA, NASM, ACSM) highly preferred.
• Minimum 3 years of experience teaching group fitness classes (mention specific experience if you have a preference, e.g., "1+ year," or "open to passionate newer instructors with relevant certifications").
• Current CPR/AED and First Aid certification (or ability to obtain upon hire).

Invest in Your Growth with Us! We believe in developing our talent. If you have a strong background in group fitness, a passion for helping others, and are the right fit for our Y family, we are open to guiding the right candidate through the necessary training and certification for specific Les Mills programs or Yoga specializations. Show us your potential, and we'll help you grow!

 Why Join the Norfolk Family YMCA?

• Meaningful Work: Make a direct impact on the health and well-being of your community.
• Supportive Environment: Work alongside a dedicated team in a positive and welcoming atmosphere.
• Free YMCA Membership: Enjoy access to our facilities and programs.
• Flexible Schedule: Opportunity for flexible part-time hours to fit your lifestyle.
• Professional Development: Access to ongoing training and development opportunities through the Y network.
• Be a part of a mission-driven organization that values caring, honesty, respect, and responsibility.

For questions, contact Missey at groupfit@norfolkymca.org or by calling the Y at 402-371-9770

We're on the lookout for enthusiastic and dedicated individuals who share our passion for child development and gymnastics. If you're eager to make a positive impact on the lives of children and be part of a supportive, caring, and professional environment, we'd love to hear from you!

Qualified individuals will have a positive attitude, be hands-on, and have excellent communication skills. Must be self-motivated, reliable, enthusiastic and safety oriented. All applicants should enjoy teaching and mentoring children of all ages. Gymnastics experience is not required! 

Coaching hours are: Part time; Flexible availability for Monday-Friday evenings and/or Saturday mornings. We can offer 2-20 hours/week depending on what you are looking for!

RESPONSIBILITIES:

Instruct recreational classes as assigned according to weekly lesson plans provided by the Gymnastics Director Proficiently lead recreational gymnastics classes. Always implement appropriate risk management strategies. Always demonstrate concern for the overall welfare of student athletes. Engage in ethical decision-making and outstanding sportsmanship. Administering first aid, if necessary. Provide general advising, mentoring and support to students. Demonstrates enthusiasm for the YMCA Gymnastics program and is enthusiastic about current position! Demonstrate ability to teach the development of skills and proper techniques. Adhere and maintain a standard of quality and excellence with YMCA Gymnastics. Candidates must be willing to participate in gym and facility trainings.

REQUIREMENTS:

-Loves working with kids ages 6-14 years old 

-Applicant is 15 years old or older 

-A background in gymnastics helps, but it is not required! 

-Expected Hours: no more than 15 hours per week. 

-If they have the skills to work with kids, we can train them to coach the classes!!

For questions, contact Kristina at gymnastics@norfolkymca.org or by calling the Gymnastics Center at 402-379-2633

Team Gymnastics Coaches will provide gymnastics instruction to participants of different ages and ensure that they thrive and are successful within the program.

Requirements:

• Coaches must have a full understanding of gymnastics skills and have a knowledge of competition gymnastics.
• Have a background in competitive gymnastics.
• In addition, this position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility.
• Applicants must be ages 16+

Responsibilities:

• Monitor gymnastics activities of all participants, intervening to correct technique where necessary.
• Observe and spot athletes as they perform on various apparatus.
• Learn and be able to teach AmeriKids competition routines.
• Create and maintain positive relationships with participants, aiming to encourage them in a positive attitude.
• Teach skills at each apparatus, following proper progressions set in place by the Head Coach and Program Director.
• Maintain facility cleanliness, includes bathrooms, sitting area, and equipment.
• Attends meetings pertinent to his or her position.
• Complete student attendance, assessments, and timesheets on time.
• Other duties as assigned by supervisor.

For questions, contact Kristina at gymnastics@norfolkymca.org or by calling the Gymnastics Center at 402-379-2633